Two women soaking in Banff Upper Hot Springs

Banff Upper Hot Springs

What's new


Updated: September 20, 2021

On September 15, 2021 the province of Alberta declared a state of public health emergency.


Beginning September 20, 2021, Banff Upper Hot Springs will follow the advice, guidance, and requirements of public health authorities and implement the Alberta Restrictions Exemption Program.


​Patrons aged 12 and older who wish to enter the hot springs, including the café and gift shop will need to show:

  • government issued photo identification (patrons 18 and older only)

  • proof of vaccination;

    • single dose accepted between September 20 and October 25 (if received 2 weeks before time of service),

    • double doses required after October 25.

  • documentation of a medical exemption; or

  • proof of a privately-paid negative PCR or rapid test within 72-hours of service (tests from AHS or Alberta Precision Laboratories are not permitted).


To download your vaccination records please visit Alberta’s MyHealth Records website.


Any visitor unable to comply with these requirements will be denied entry.


Please familiarize yourself with current guidance before visiting. 

What you need to know to plan your visit:

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Entry is first come, first served. Reservations and pre-bookings are not available.

Please limit your visit to 30 - 60 minutes. Last entry is 5:00 p.m.

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Dress for the weather and pack a plastic or metal water bottle for each member of your family. You may need to wait outdoors without access to shelter or shade during peak visiting times.

Pool capacity is based on a ratio of one lifeguard to 75 patrons. Capacity levels will be reduced if the facility is short staffed.

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Rental swimsuits and towels are available. Towels are also available for purchase. 

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A picnic area is available on the Upper Terrace before or after your soak.

Outfitters Gift Shop is open on the main level, by the entry to Banff Upper Hot Springs. Swimsuits, towels, apparel and souvenirs are available for purchase. The Outfitters Gift Shop is open from 11 a.m. to 6 p.m.

The Banff Upper Hot Springs café is located on the second floor of the bath house. The café is open from 10:30 a.m. to 6 p.m.

Please be kind, respectful and follow these rules:

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Continue to stay home if you have a runny nose, cough, fever or feel ill.

Do not consume alcohol or intoxicating substances at the facility, including while in line.


Wearing a mask is required indoors, including when entering and exiting the facility. Masks may be stored in your locker while enjoying the hot springs.

Food is not permitted in the hot springs or on the pool deck.

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Please be patient and kind to staff and other patrons as we make changes to our operation. 

Swimwear must be clean, not inhibit the wearer’s movement and be different from the clothing you arrived in. Visit our FAQ page under “About your visit” for our full swimsuit policy.


Hours of operation

Banff Upper Hot Springs operates on a first come, first served basis. Reservations are neither required nor available.

Friday to Tuesday 

10 a.m. to 6 p.m.

Wednesday and Thursday  


Hours are subject to change.


Last admission 60 minutes before closing time.

Last updated 23 July, 2021



Single entry

Adult (18-64)     
Youth (3-17)            

Child (Under 3)
Senior (65+)  

(2 adults & 2 youth)

Extra Youth 





Group rate

(10 or more people must arrive together and pay in one transaction)

Adult (18-64) 
Youth (3-17) 
Senior (65+) 



Book of 10 tickets

Adult (18-64)

Youth (3-17) 

Senior (65+) 

Annual passes

Adult (18-64)     
Youth (3-17)            
Senior (65+)  

(2 adults & 2 youth)

Extra Youth 










Additional Locker Token

Prices are subject to change. Locker token included in all prices except annual passes. 

For information about hotel and activity packages click here



Banff Upper Hot Springs is located near the top of Sulphur Mountain, 4 km south of the town of Banff.


  • 1 Mountain Ave, Banff AB T1L 1K2

  • 115.5606 °W 51.1506 °N

  • 129 km west of Calgary

  • 25 km east of the Castle Mountain Junction (Trans-Canada Highway)


There is limited parking at Banff Upper Hot Springs. Please consider using public transit or taxi.


By bus

Banff Upper Hot Springs can be reached by ROAM bus Route 1. Take route 1 up Sulphur Mountain to the Upper Hot Springs parking lot then follow the sidewalk along the road up a short hill to Banff Upper Hot Springs.


By car

Follow Banff Avenue over the Bow River and turn left (east) at the traffic lights (T-intersection). Keep right onto Mountain Avenue then follow the signs for Banff Upper Hot Springs for 3.6 km up Sulphur Mountain. Take the first exit out of the traffic circle to enter the Upper Hot Springs parking lot. From the parking lot, follow the short uphill sidewalk to Banff Upper Hot Springs.


Limited parking for cars, RVs and motor coaches is available. Motor coaches and RVs are required to park in the back lot where there is more space to maneuver.


Accessible parking is available next to the Upper Hot Springs Bathhouse.

Pool rentals


Banff Upper Hot Springs is available for rent on a limited basis one hour before or one hour after regular operating hours.

Pool Rentals are not available on statutory holidays, statutory holiday weekends, and between Christmas and New Year's. 

Pool rentals must be made a minimum 3 weeks before your desired rental date. Full payment is required 2 weeks prior to confirmed pool rental. 



Hot pool (1-60 persons) $275.74

Plus $4.04 per person over 60 persons.

Plus $1 per person per locker token 

Pool rentals are not available.


Please continue to watch our website for updates. 

Man and woman stand in front of Banff Upper Hot Springs

Current conditions

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Water flow



100% natural mineral water is flowing at the Banff Upper Hot Springs. 

Learn more.

Water temperature is currently between 37 and 40 degrees Celsius or 98 and 104 Fahrenheit.


Thermal Waters Pass

Splash into the Past! 


Visit two great Parks Canada sites for one low price.

Start your day with a relaxing soak in the hot pool at Banff Upper Hot Springs then dry off and take a trip back in time at the Cave and Basin National Historic Site.

Learn about the hot springs’ rich history from their initial use by Indigenous People, to their role in the establishment of Canada’s first national park and the world-class experience they are today. This is your chance to discover Banff’s rich hot springs history for yourself.

Where can I buy my Thermal Waters Pass?

Thermal Waters Passes can be purchased at Banff Upper Hot Springs and Cave and Basin National Historic Site.


How far apart are these sites? 

Cave and Basin National Historic Site and Banff Upper Hot Springs are located in close proximity to each other. Travel time varies seasonally, but is generally a 10 minute drive, 30 minutes by bus, and 1 hour walk.

Do I need to visit both sites on the same day?

No. You can visit Banff Upper Hot Springs and Cave and Basin National Historic Sites on two different days! Thermal waters passes are redeemable during operating hours within the calendar year of purchase.

How do I reserve my pass?

Entry is based on a first come first served. Reservations are not available.

How long will it take to visit?

Most visitors spend 1-2 hours at the Cave and Basin National Historic Site to explore both the exhibits and the cave. To learn more about amenities and activities please click here. 

Visitors spend an average of an hour in the hot springs at Banff Upper Hot Springs and we recommend that guests drink water and take breaks to cool off every 10-20 minutes while enjoying the pool. A cafe and gift shop are available onsite. 

See prices here.



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Change rooms

Men’s, women’s and accessible change rooms are located in the facility. Washrooms, showers and one-time use lockers are all located in the change rooms.

Visitors must shower with soap prior to entering the pools.

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Gift shop

Take home the perfect souvenir from our on-site gift shop! A wide range of keepsakes and practical items are available for purchase including heritage swimsuits modelled after the suits worn in the 1920s!

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The Banff Upper Hot Springs Café is located on the upper level of the bathhouse and includes ample seating to catch up with friends and family over a meal or coffee. Grab a snack, drop by for lunch or cool off with an ice cream after your soak.

Things to do


Banff Upper Hot Springs is located near the top of Sulphur Mountain. While you are in the area, pack a picnic lunch to enjoy on the deck overlooking the hot springs, or purchase our Thermal Waters Pass and enjoy entry to Banff Upper Hot Springs and the Cave and Basin National Historic Site for one low price!

Up for more? Get your heart pumping on a 13 km (return), 750 m elevation gain hike to the summit of Sulphur Mountain and the Sulphur Mountain Cosmic Ray Station National Historic Site to experience the ultimate view of the town of Banff.  

To learn more about things to do in Banff click here.


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